1
Star Support $400
5 hours per month, PC's & Server
monthly maintenance (patch, security & hard drive only), Support
hours 9AM to 5PM Monday thru Friday, within 3 hour response time.
Help Desk number & online ticket tracking. $65 per hour billable
after monthly usage.
2
Star Support $800
10 hours per month, PC's & Server
monthly maintenance (patch, security & hard drive only), Support
hours 9AM to 5PM Monday thru Friday, within 2 hour response time.
Help Desk number & online ticket tracking. $60 per hour billable
after monthly usage.
15 hours per month, PC's & Server
monthly maintenance (patch, security & hard drive only), Support
hours 9AM to 5PM Monday thru Friday, within 2 hour response time.
Help Desk number & online ticket tracking. $55 per hour billable
after monthly usage.
20 hours per month, PC's & Server
monthly maintenance (patch, security & hard drive only), Support
hours 9AM to 5PM Monday thru Friday, within 1 hour response time.
Help Desk number & online ticket tracking. $50 per hour billable
after monthly usage.
Basic hourly
Rate: $65
NETWORK SERVICES
- Projects by written quote only.
Support
add on:
- Daily tape change/Monthly storage $1,000 -
- Weekly
change/Weekly storage $500 -
- Immediate support
response $500 -
- Extended evening hours
Mon thru Fri. 6PM-10PM $1,000 -
- Saturday hours 9AM
- 3PM $1,000 -
- ANYTIME 24/7 Help
Desk immediate response $3,000 -
TERMS & CONDITIONS: All support plans are based on prepaid monthly contacts.
All contracts must be paid in full by every 3rd of the month by
check or online credit card payment. You can only upgrade to higher
star plan after your monthly term has ended. Unused hours do not
roll over to next month. Basic rate is $65 without contract, payable
5 business days after invoice is received. All Network Service projects
are by signed & agreed written quote only. All projects require
a 60% deposit at the start of work and to be paid in full 14 business
days after project has ended.
Copyright 2011
- IT Expert Services
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Call
Now: 877-448-1110